Schlosshotel - Zermatt

ex. Alex Schlosshotel

Bahnhofplatz 18, Zermatt, Switzerland, 3920show map
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Rooms and Guests
2Guests1room
Highlights
9
SuperbBased on  207 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Switzerland

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Overview

The exclusive Schlosshotel is a 4-star hotel in Zermatt offering a sunbathing terrace, an indoor heated swimming pool and a tennis center. The building was renovated in 2012.

The venue is 6 km away from Gorner Ridge. The property is in a 10-minute walk to Zermatt city center.

Schlosshotel offers a stunning view to its guests.

A 10-minute walk to Zermatt ZBAG-lz cable car station. The property is set 90 km from Lugano airport.

Rooms

The hotel comprises 49 rooms equipped with satellite TV, heating, a private safe, a kitchen and a trouser press. The guestrooms look out on the mountain. They also comprise en suite bathrooms appointed with a shower, a hairdryer and complimentary toiletries.

Eat & Drink

Breakfast is served in the bar each morning. The large lobby bar offers billiards and a terrace. Offering Swiss meals, Gandegghutte is around 100 meters away.

Services

Corporate travelers can use a meeting room and a photocopier available on site.

Relax

The hotel offers a health club, a spa centre and a solarium along with steam baths, Turkish bath and massage with the guests' comfort in mind. Fitness classes and a gym are among the on-site facilities.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

No parking available.

Year renovated:   2012.  Number of rooms:   49.

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Facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking
Luggage storage

Luggage storage

Locker room

24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Shuttle

Free shuttle service

Fitness/ Gym

Fitness centre

Swimming pool

Indoor swimming pool

Sports & Fitness

  • Fitness centre
  • Skiing
  • Hiking
  • Cycling
  • Tennis court
  • Billiard tables
  • Mini golf

Services

  • Free shuttle service
  • Room service
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services
  • Game room

Spa & Leisure

  • Indoor swimming pool
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage

Room view

  • Mountain view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Wardrobe
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Hair dryer
  • Washing machine
  • Free toiletries

Self-catering

  • Refrigerator
  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Good to know
Check-infrom 15:00-23:00FREECheck-out06:00-11:00FREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Mountaineers' cemeteryMountaineers' cemetery1700 ft
Zermatt railway stationZermatt railway station400 ft
Matterhorn MuseumMatterhorn Museum1700 ft
Matterhorn Golf clubMatterhorn Golf club400 ft
PolluxPollux300 ft ZermattSwitzerland
HohbalmenHohbalmen300 ft
Chocolaterie LaderachChocolaterie Laderach1200 ftBahnhofstrasse
HinterdorfstrasseHinterdorfstrasse1300 ftHinterdorfstrasse 25
Stoked Swiss Ski and Snowboard SchoolStoked Swiss Ski and Snowboard School1500 ftBahnhofstrasse 72, Zermatt
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Restaurant vis-a-visRestaurant vis-a-vis300 ftGornergrat 3100m
Berghotel RiffelalpBerghotel Riffelalp300 ft
GandegghutteGandegghutte300 ft
Ice Buffet Bar PizzeriaIce Buffet Bar Pizzeria300 ftTrockener Steg 2900m
ChemineeCheminee300 ft
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Matterhorn glacier paradiseMatterhorn glacier paradise3700 ft
Zermatt - FuriZermatt - Furi3700 ft
Matterhorn ExpressMatterhorn Express3700 ft
Furi - RiffelbergFuri - Riffelberg1.7 mi
Furi - Trockener StegFuri - Trockener Steg1.7 mi
Riffelberg - GifthittliRiffelberg - Gifthittli2.1 mi
SchwarzseeSchwarzsee2.9 mi
Ski Lift Zermatt - FuriSki Lift Zermatt - Furi3700 ft
Matterhorn Museum - ZermatlantisMatterhorn Museum - Zermatlantis1800 ftKirchplatz
Mountaineers\' CemeteryMountaineers\' Cemetery1900 ftKirchstrasse (behind the church)
The MatterhornThe Matterhorn4000 ft ZermattSwitzerland
SunneggaSunnegga1.1 mi
Zermatt-Matterhorn Ski ResortZermatt-Matterhorn Ski Resort1.9 mi ZermattSwitzerland
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Getting around
Airports
Sion (SIR)24.4 mi
Lugano (LUG)55.7 mi
Train
Zermatt railway station700 ft
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Reviews
8.8
SuperbBased on  207  reviews
  • 5.8
    Guest rating

    Breakfast was really good. Location is not so easy to find, but is very nice. Really two steps from station. Stuff was friendly. Lobby bar is very neat.

    When asked for a spare pillow just answered that they are fully booked and no additional pillows available. Not even a try. Be aware that 0.33 bottle of water on the night table (with no signs) is 3 Fr. Hotel once might have been good 4*, but now is declining. Stuffed with 1980th equipment, cracked tiles in the bathroom and old dusty cupboards in the rooms. Definitely do not recommend. Choose something else for this price.

  • 10.0
    Exclusive

    I liked everything from the moment we walked in the hotel. The staff were so friendly and helpful. Our room was gorgeous, loved the reading lights on each side of the bed. The breakfast was delicious and such a lovely room to be eating in. We are so glad we added on another night at this hotel.

  • 7.4
    Very good

    Staff were very friendly and welcoming. Great location and views of the surrounding mountains

    Would have liked tea/coffee making facilities in the room. Charges for dogs is too high

  • 9.2
    Superb

    Comfortable bed and a decent bath. Very personal and amiable staff. Great room, especially for single occupation. Quality breakfast. Nothing was too much trouble for the helpful staff.

  • 8.8
    Superb

    Very friendly staff. Very convenient location just one step from the banhof and the Gornergrattbahn.

  • 9.2
    Superb

    Big bathtub with Jacuzzi. Stable internet access. Close to bus and train statin

  • 8.2
    Fabulous

    The staff (particularly the recepcioinist) is amazing! Very helpful, and supportive. Very ineresting building, 3 minutes walking from the Trainstation. Breakfast was nice for swiss standards

  • 8.8
    Superb

    Very spacious and comfortable - great attention to detail

    Rather impersonal and a bit clinical

  • 10.0
    Exclusive

    The hotel had a very relaxed atmosphere and the staff were very helpful and very pleasant. I ended up staying an extra night

  • 9.2
    Superb

    The trip up to the Matterhorn was magnificent.

  • 8.2
    Fabulous

    Very friendly staff. Tim was best host we had on our entire European tour. Made up for some rude waitresses at a nearby restaurant. The hotel is properly rated at four stars. There are nicer five star hotels if you want luxury but this one seemed to be the right hotel at the right price for Zermatt.

  • 10.0
    Exclusive

    The sevice was wonderful and immediate. We loved sitting on our balcony and viewing the Matterhorn.

  • 6.6
    Good

    Potter was really helpful in getting our many luggages.

    Had to pay chf100 more per night because the check in staff says the hoteI has to charge for our 6 year old daughter who is staying with us. So ended paying chf400 per night! Most hotels do not charge extra for young kids staying with parents. So was really disappointed with this. At this rate, could have gotten much better hotel!

  • 10.0
    Exclusive

    The minute we were greeted warmly by the receptionist and entered our hotel room, I know I am going to write a fantastic review about this hotel. The male receptionist is very friendly and even offered to carry our luggage to our room. We were made to feel very welcomed the minute we stepped into the reception. This is by far the most beautiful and most well decorated hotel we have ever stayed in our ten days in Switzerland. The room, dining area, lounge area, in fact every corner of the hotel is beautifully and tastefully decorated. Even the room key is very unique- it is the most antique and heaviest key I have ever carried. The jacuzzi and the room is very nice. Room is very clean. We are given a room on the first floor overlooking the Matterhorn. The breakfast is the best among all the hotels we stayed in Switzerland. There are fried bacon, eggs, a good assortment of unique tea, a variety a fresh fruit, all nicely cut, etc.. romantic background music and songs were aired during breakfast, nice lighting, nice decoration-very romantic indeed for breakfast. Everything is perfect.

    Except there is no kettle jug provided in the room. However, there is a bottle of complimentary drinking water provided. Anyway, you can easily go down to the reception counter and they will happily fill a kettle of hot water for you.

  • 9.6
    Exclusive

    great location and very "swiss" The decor was beautiful and the staff was exceptional

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Highlights
9
SuperbBased on  207 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Switzerland

Use Badge
Good to know
Check-infrom 15:00-23:00FREECheck-out06:00-11:00FREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
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Getting around
Airports
Sion (SIR)24.4 mi
Lugano (LUG)55.7 mi
Train
Zermatt railway station700 ft
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Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
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Rooms and Guests
2Guests1room
Cities nearby