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Schlosshotel - Zermatt

ex. Alex Schlosshotel

Bahnhofplatz 18, Zermatt, Switzerland, 3920  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Schlosshotel - Zermatt

Free Wi-Fi

Free Wi-Fi in rooms

Parking
Luggage storage

Luggage storage

Locker room

24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Shuttle

Free shuttle service

Fitness/ Gym

Fitness centre

Swimming pool

Indoor swimming pool

Overview

The exclusive Schlosshotel is a 4-star hotel in Zermatt offering a sunbathing terrace, an indoor heated swimming pool and a tennis center. The building was renovated in 2012.

The venue is 6 km away from Gorner Ridge. The property is in a 10-minute walk to Zermatt city center.

Schlosshotel offers a stunning view to its guests.

A 10-minute walk to Zermatt ZBAG-lz cable car station. The property is set 90 km from Lugano airport.

Rooms

The hotel comprises 49 rooms equipped with satellite TV, heating, a private safe, a kitchen and a trouser press. The guestrooms look out on the mountain. They also comprise en suite bathrooms appointed with a shower, a hairdryer and complimentary toiletries.

Eat & Drink

Breakfast is served in the bar each morning. The large lobby bar offers billiards and a terrace. Offering Swiss meals, Gandegghutte is around 100 meters away.

Services

Corporate travelers can use a meeting room and a photocopier available on site.

Relax

The hotel offers a health club, a spa centre and a solarium along with steam baths, Turkish bath and massage with the guests' comfort in mind. Fitness classes and a gym are among the on-site facilities.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

No parking available.

Year renovated:   2012.  Number of rooms:   49.

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Facilities

General

  • Non-smoking property
  • No parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Luggage storage
  • Locker room
  • Ski storage
  • Lift
  • Currency exchange
  • Gift/Newsstand
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness centre
  • Skiing
  • Hiking
  • Cycling
  • Tennis court
  • Billiard tables
  • Mini golf

Services

  • Free shuttle service
  • Room service
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting room
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services
  • Game room

Spa & Leisure

  • Indoor swimming pool
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage

Room view

  • Mountain view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Hair dryer
  • Washing machine

Self-catering

  • Refrigerator
  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Parquet floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 11 am FREE

Children and extra beds

Pets

Pets are allowed on request.

How to reach hotel

hotel Schlosshotel - Zermatt Zermatt location
Show big map »

Hotel Address:

Bahnhofplatz 18, Zermatt, Switzerland, 3920

Get directions
Airports
  • Sion (SIR)
    24.4 mi
  • Lugano (LUG)
    55.7 mi
Train
  • Zermatt railway station
    700 ft
Restaurants
  • Restaurant vis-a-vis (cuisine: Swiss)
    300 ft
  • Berghotel Riffelalp
    300 ft
Parks
  • Oberrothorn
    300 ft
  • Hohbalmen
    300 ft
Ski areas
  • Pollux
    300 ft
  • Zermatt-Matterhorn Ski Resort
    1.9 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2012
  • Number of rooms:
    49

Hotel Awards

SwissHOTEL AWARDSRecommendedZermattSchlosshotel

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Switzerland

Use Badge

Rooms and availability

Schlosshotel photos Exterior
Boutique Triple Room
Mountain view
  • Room size:

    380 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Balcony
    • + More
  • General:Safe deposit box
  • Slippers
  • Dressing area
  • Wardrobe
  • Modern furniture
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
Schlosshotel photos Exterior
Boutique Junior Suite
Mountain view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Bathtub
    • Balcony
    • + More
  • General:Safe deposit box
  • Slippers
  • Terrace
  • Work desk
  • Seating area
  • Dressing area
  • Wardrobe
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Schlosshotel photos Room
Boutique Duplex Junior Suite
Mountain view
  • Room size:

    435 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Balcony
    • + More
  • General:Safe deposit box
  • Terrace
  • Work desk
  • Seating area
  • Modern furniture
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Media:Satellite TV
  • Wake up service
  • Radio
Room Description:

Boutique Junior Suite With our Boutique Junior Suite for 2 people with a view of the mountains the choice is yours: a modern alpine style, traditional rusic decor or trendy Duplex. Measuring 35 – 40 m2, they allow you to enjoy the full luxury of a suite during your stay here. Small – in some suites separate – living area Bathroom/WC with bath tub, bathrobe & slippers Toiletry Hairdryer Radio Bluetooth music player Cable television Direct-dial telephone Safe Free Wi-Fi Balcony Jensen bed Tea and coffee making facilities

Schlosshotel photos Room
Style Double Room
Mountain view
  • Room size:

    260 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Balcony
    • + More
  • General:Safe deposit box
  • Slippers
  • Dressing area
  • Wardrobe
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Schlosshotel photos Room
Penthouse Apartment
  • Max occupancy:

    6 persons

  • Bed type:

    3 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Safe deposit box
  • Slippers
  • Terrace
  • Seating area
  • Fireplace
  • Dressing area
  • Wardrobe
  • Modern furniture
  • Outdoor furniture
  • Parquet floor
  • Telephone
  • Bathroom:Additional bathroom
  • Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Washing machine
  • Toilet
  • Bedding:Sofa
  • Dining:Coffee/tea maker
  • Coffee machine
  • Dining area
  • Kitchenette
  • Microwave
  • Refrigerator
  • Kitchenware
  • Oven
  • Dishwasher
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • DVD player
Schlosshotel photos Room
Deluxe Apartment
  • Max occupancy:

    4 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Coffee machine
    • Fireplace
    • Bathtub
    • + More
  • General:Safe deposit box
  • Slippers
  • Terrace
  • Work desk
  • Seating area
  • Dressing area
  • Wardrobe
  • Modern furniture
  • Outdoor furniture
  • Parquet floor
  • Connecting room
  • Telephone
  • Bathroom:Additional bathroom
  • Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Washing machine
  • Toilet
  • Bedding:Sofa
  • Dining:Coffee/tea maker
  • Dining area
  • Kitchenette
  • Refrigerator
  • Kitchenware
  • Oven
  • Dishwasher
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • DVD player
  • Radio
Schlosshotel photos Room
Luxury Suite
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Coffee machine
    • Fireplace
    • Bathtub
    • Balcony
    • + More
  • General:Safe deposit box
  • Slippers
  • Dressing area
  • Wardrobe
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Washing machine
  • Toilet
  • Bedding:Sofa
  • Dining:Dining area
  • Kitchen unit
  • Microwave
  • Refrigerator
  • Oven
  • Dishwasher
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • DVD player
Basic Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 2 Single beds

  • Check Prices
Room Description:

Standard|Basic Double/Twin

Standard Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Single bed, 1 Double bed, 2 Single beds

  • Check Prices
  • General:Individual air conditioning
  • Safe
  • Seating area
  • Trousers press
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Bedding:Cots available
  • Dining:Mini-bar
  • Fridge
  • Media:Television
  • VCR player
  • Radio
Room Description:

Standard Room

Twin Room for Single Use
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Standard|Twin room sole use

Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Standard|Single room

Standard Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • General:Safe
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Fridge
Room Description:

TRIPLE STANDARD

Suite
Mountain view
  • Max occupancy:

    2 persons

  • Check Prices
Standard Junior Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Junior Suite|JUNIOR SUITE STANDARD

Standard Apartment
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Apartment|APARTMENT STANDARD

Superior Triple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Design Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Economy Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Standard|Economy Room

Schlosshotel Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • Matterhorn Museum - Zermatlantis1800 ft
    Kirchplatz
  • The Matterhorn4000 ft
    ZermattSwitzerland
  • Zermatt-Matterhorn Ski Resort1.9 mi
    ZermattSwitzerland
  • Mountaineers\' Cemetery1900 ft
    Kirchstrasse (behind the church)
  • Sunnegga1.1 mi

Near the hotel

  • Pollux300 ft
    ZermattSwitzerland
  • Chocolaterie Laderach1200 ft
    Bahnhofstrasse
  • Stoked Swiss Ski and Snowboard School1500 ft
    Bahnhofstrasse 72, Zermatt
  • Hohbalmen300 ft
  • Hinterdorfstrasse1300 ft
    Hinterdorfstrasse 25

Restaurants nearby

  • Restaurant vis-a-vis300 ft

    Address: Gornergrat 3100m
    Phone: +41 27 966 64 00

    72% likes this, based on 57 reviews
    Cuisine: Swiss
    Price Range: USD 12 - USD 45

  • Gandegghutte300 ft

    Phone: 079 607 88 68

    82% likes this, based on 21 reviews

  • Cheminee300 ft

    Phone: 41-27/966 29 44

    63% likes this, based on 35 reviews

  • Berghotel Riffelalp300 ft

    Phone: 41-27/966 46 46

    82% likes this, based on 14 reviews

  • Ice Buffet Bar Pizzeria300 ft

    Address: Trockener Steg 2900m
    Phone: 00 41 279 67 18 12

    53% likes this, based on 10 reviews
    Cuisine: Swiss
    Price Range: USD 11 - USD 44

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2012
  • Number of rooms:
    49

Hotel Awards

SwissHOTEL AWARDSRecommendedZermattSchlosshotel

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Switzerland

Use Badge

Cities nearby

Schlosshotel Reviews

Guest reviews are submitted by our customers after their stay at Schlosshotel

9.0
SuperbBased on238 reviews

Guest reviews

  • Couple
    5.8

    Breakfast was really good. Location is not so easy to find, but is very nice. Really two steps from station. Stuff was friendly. Lobby bar is very neat.

    When asked for a spare pillow just answered that they are fully booked and no additional pillows available. Not even a try. Be aware that 0.33 bottle of water on the night table (with no signs) is 3 Fr. Hotel once might have been good 4*, but now is declining. Stuffed with 1980th equipment, cracked tiles in the bathroom and old dusty cupboards in the rooms. Definitely do not recommend. Choose something else for this price.

  • Group of friends
    10.0

    I liked everything from the moment we walked in the hotel. The staff were so friendly and helpful. Our room was gorgeous, loved the reading lights on each side of the bed. The breakfast was delicious and such a lovely room to be eating in. We are so glad we added on another night at this hotel.

  • Older travelers
    7.4

    Staff were very friendly and welcoming. Great location and views of the surrounding mountains

    Would have liked tea/coffee making facilities in the room. Charges for dogs is too high

  • Group of friends
    9.2

    Comfortable bed and a decent bath. Very personal and amiable staff. Great room, especially for single occupation. Quality breakfast. Nothing was too much trouble for the helpful staff.

  • Group of friends
    8.8

    Very friendly staff. Very convenient location just one step from the banhof and the Gornergrattbahn.

  • Single
    9.2

    Big bathtub with Jacuzzi. Stable internet access. Close to bus and train statin

  • Couple
    8.2

    The staff (particularly the recepcioinist) is amazing! Very helpful, and supportive. Very ineresting building, 3 minutes walking from the Trainstation. Breakfast was nice for swiss standards

  • Older travelers
    8.8

    Very spacious and comfortable - great attention to detail

    Rather impersonal and a bit clinical

  • Group of friends
    10.0

    The hotel had a very relaxed atmosphere and the staff were very helpful and very pleasant. I ended up staying an extra night

  • Older travelers
    9.2

    The trip up to the Matterhorn was magnificent.

  • Older travelers
    8.2

    Very friendly staff. Tim was best host we had on our entire European tour. Made up for some rude waitresses at a nearby restaurant. The hotel is properly rated at four stars. There are nicer five star hotels if you want luxury but this one seemed to be the right hotel at the right price for Zermatt.

  • Group of friends
    10.0

    The sevice was wonderful and immediate. We loved sitting on our balcony and viewing the Matterhorn.

  • Family with children
    6.6

    Potter was really helpful in getting our many luggages.

    Had to pay chf100 more per night because the check in staff says the hoteI has to charge for our 6 year old daughter who is staying with us. So ended paying chf400 per night! Most hotels do not charge extra for young kids staying with parents. So was really disappointed with this. At this rate, could have gotten much better hotel!

  • Couple
    10.0

    The minute we were greeted warmly by the receptionist and entered our hotel room, I know I am going to write a fantastic review about this hotel. The male receptionist is very friendly and even offered to carry our luggage to our room. We were made to feel very welcomed the minute we stepped into the reception. This is by far the most beautiful and most well decorated hotel we have ever stayed in our ten days in Switzerland. The room, dining area, lounge area, in fact every corner of the hotel is beautifully and tastefully decorated. Even the room key is very unique- it is the most antique and heaviest key I have ever carried. The jacuzzi and the room is very nice. Room is very clean. We are given a room on the first floor overlooking the Matterhorn. The breakfast is the best among all the hotels we stayed in Switzerland. There are fried bacon, eggs, a good assortment of unique tea, a variety a fresh fruit, all nicely cut, etc.. romantic background music and songs were aired during breakfast, nice lighting, nice decoration-very romantic indeed for breakfast. Everything is perfect.

    Except there is no kettle jug provided in the room. However, there is a bottle of complimentary drinking water provided. Anyway, you can easily go down to the reception counter and they will happily fill a kettle of hot water for you.

  • Couple
    9.6

    great location and very "swiss" The decor was beautiful and the staff was exceptional

How to reach hotel

hotel Schlosshotel - Zermatt Zermatt location
Show big map »

Hotel Address:

Bahnhofplatz 18, Zermatt, Switzerland, 3920

Get directions
Airports
  • Sion (SIR)
    24.4 mi
  • Lugano (LUG)
    55.7 mi
Train
  • Zermatt railway station
    700 ft
Restaurants
  • Restaurant vis-a-vis (cuisine: Swiss)
    300 ft
  • Berghotel Riffelalp
    300 ft
Parks
  • Oberrothorn
    300 ft
  • Hohbalmen
    300 ft
Ski areas
  • Pollux
    300 ft
  • Zermatt-Matterhorn Ski Resort
    1.9 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2012
  • Number of rooms:
    49

Hotel Awards

SwissHOTEL AWARDSRecommendedZermattSchlosshotel

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Switzerland

Use Badge